Ticketing options for Allendale Centre hirers

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If you're presenting an event that requires ticketing...

  • You can handle advance and/or on the door (OTD) ticketing yourself

  • You can ask us to sell all advance (and OTD, if required) tickets through TicketSource*

    • Customers can book online (small booking fee payable by the customer), over the phone or in person at the Allendale (cash and card payments accepted)

    • There's also the option for customers to book at the Allendale only (not listed or bookable online) 

  • You can sell some tickets and ask us to sell some for you* - as long as we agree numbers so that we don't sell over capacity  

(*Fees apply - see below)

Before tickets go on sale, have a think about... 


  • seating layout (if appropriate): in the Minster Hall and Quarter Jack Hall, the main options are theatre, herringbone, cabaret, thrust, in-the-round, boardroom or banqueting style

  • total number of tickets for sale - capacity will depend on seating/tables/any other furniture on the floor 

  • allocated seating (seats numbered) or unallocated?

  • different prices for adult, child (under 16) and concession (usually over 60)?

  • Early Bird prices, i.e. reduced prices if booked by a certain date? 


We can advise further, but it's worth thinking about these options in advance.

Ticket handling fees charged to the hirer (applicable from 1/10/22)

a) Initial set up fee £15 for single events. Multiple-date events may attract an increased charge, to be discussed.

Your event will be listed on TicketSource and on www.theallendale.org/box-office as a minimum.

b) 5% admin fee on all tickets we sell for the event is charged to the hirer (contract-agreed theatre shows may be different; please enquire).


Please note the following information, displayed to customers on our Tickets page.

Any such complimentary tickets would be drawn from your total tickets on sale:  

Carer/Personal Assistant concession. If you're unable to access a ticketed performance without the support of a carer/personal assistant, we can offer a complimentary ticket for your carer/assistant. Complimentary tickets are not available online – please contact us before you make your booking: phone 01202 887247 or email info@theallendale.org



We can handle any or all of your event ticketing. Please visit Reception, call 01202 887247 or email marketing@theallendale.org