Ticketing options for Allendale Centre hirers


If you're presenting an event that requires ticketing, there are a few options

  • You can handle advance and/or on the door (OTD) ticketing yourself

  • You can ask us to sell all advance (and OTD, if required) tickets through Ticketsource*

    • Customers can book online (small booking fee payable by the customer), or book in person at the Allendale (no booking fee, cash and card payments accepted)

    • There's also the option for customers to book at the Allendale only (not listed or bookable online) 

  • You can sell some tickets and ask us to sell some for you* - as long as we agree numbers so that we don't sell over capacity  

(*Fees apply - see below. Please note that we cannot take payment for tickets over the phone)

Before tickets go on sale, you need to think about... 


  • seating layout (if appropriate): in the Minster Hall and Quarter Jack Hall, the main options are theatre, herringbone, cabaret, thrust, in-the-round, boardroom or banqueting style

  • total number of tickets for sale - capacity will depend on seating/tables/any other furniture on the floor 

  • allocated seating (seats numbered) or unallocated?

  • different prices for adult, child (under 16) and concession (usually over 60)?

  • Early Bird prices, i.e. reduced prices if booked by a certain date? 


We can advise further, but it's worth thinking about these options in advance.

Ticket handling fees

Initial set up fee £10, to cover the admin cost of creating and launching the ticket sales on Ticket Source and linking to website/social media etc.

Commission of 7.5% is charged on all ticket sales (excluding contract-agreed theatre shows which may be different; please enquire).


Please note the following information, displayed to customers on our Tickets page.

Any such complimentary tickets would be drawn from your total tickets on sale:  

Carer/Personal Assistant concession. If you're unable to access a ticketed performance without the support of a carer/personal assistant, we can offer a complimentary ticket for your carer/assistant. Complimentary tickets are not available online – please contact us before you make your booking: phone 01202 887247 or email info@theallendale.org



We can handle any or all of your event ticketing. Please visit Reception, call 01202 887247 or email marketing@theallendale.org 

Need marketing assistance with your event/activity? Read more here