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Spinal Taff

Marketing assistance and ticket sales

for event organisers & hirers

Thank you for choosing the Allendale for your event or regular activity

 

If your event/activity is open to the public, we can offer marketing assistance to support your own advertising, and we'll handle ticket sales if the event's ticketed. 

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​​Marketing assistance ​

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Image & print design - please read first

We're happy to use your digital image and print to help advertise your event, but there are a few requirements.

Please read more here. If an image isn't approved, we may not be able to use it on this website, TicketSource, social media, e-newsletter, Monthly Event Guides or TV screens, or put print on display, until it's amended. 

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Digital image & copy

This is probably the most important thing: please provide a good quality jpg or png event image (not pdf, please - won't display on website), and up to 50-60 words of copy, in a Word document or email. Include info about age suitability and any theatrical hazards in the copy, if appropriate.

 

Print

Please provide 2 x A4 posters and a quantity of A5 or A6 flyers, if you have them.​ You can supply further print but we may not always have room to display it​​

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Outdoor banner advertising

Read more here, especially re. banner sizes

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Reception TV displays

For a small fee, we can display your event image or video on one of our Reception TVs:

 

TV above Reception desk (still images)

We need a jpg or png, preferably in landscape orientation, but portrait will do. Usually displayed for a month before the event; longer periods available. (Please see Image & print design). Fee: £20 per month.

Also available to regular hirers, as an ongoing display - please enquire.

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TV adjacent to Allendale Hall & Theatre main entrance (videos)

We need an mpg file (other formats may work but may have to be tried), in 16:9 format. Max. 1 minute 30 second duration. Please note that as videos are run all day on a loop, the volume is turned down. Please ensure essential info is visually displayed. Fee for those with a forthcoming show here: £30 per month. Also available to local business to advertise - please enquire with us.

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We also distribute Allendale Newsletter (subscribe for free, here) and aim to include all events in the month ahead, and we produce a monthly What's On Guide that can be collected by visitors to the Allendale and from selected local libraries.

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Tickets​

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  • We offer a professional advance and on the door ticket sales service, partnering with TicketSource

  • We'll set up tickets and you'll be given the page address, to use in your publicity (you can also use theallendale.org/tickets, as a general address)

  • Customers can book online directly via TicketSource, over the phone to the Allendale (01202 887247) or in person at the Allendale

  • Card payments accepted online and over the phone; card or cash in person at the Allendale

  • We'll handle both your advance and on the door sales (on the door from 45 mins. before curtain up and for 30 mins. after) 

  • Your event and tickets will benefit from the extra publicity, being listed on TicketSource

  • For security and fraud prevention, only advance tickets sold through our TicketSource account are valid

(Fees apply - see below)​

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​What do we need to put tickets on sale?​

  • ​A completed booking form, with event name, event date and start time.

  • Your event image and some copy (important - see Image & print design).

  • Required seating layout (if appropriate) and total number of tickets for sale.

  • Ticket price(s), including any concessions etc.

  • Any minimum/advised minimum age for entry.

  • Info about strobe, smoke or other hazards used in the event.

  • Any other relevant information requested.

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Ticket handling fees charged to the hirer/event organiser

​​6% admin fee on all tickets we sell for the event is charged to the hirer (contract-agreed theatre shows may be different; please enquire).

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Please note this policy, offered to customers with a disability or additional needs. Any such complimentary tickets would be drawn from your total tickets on sale:  

Carer/assistant ticket: if you're unable to access a ticketed performance without the support of a carer/personal assistant, we can usually offer a complimentary ticket for your carer/assistant. One complimentary ticket per paid ticket. Subject to availability. Complimentary tickets are not available online and cannot be issued retrospectively; please contact us before you make your booking: phone 01202 887247 or email info@theallendale.org​

 

Enquiries & submissions

Please send digital images & copy, banner frame enquiries and ticket sales enquiries/info to Gary Cox:  marketing@theallendale.org 

Please mark supplied print/banners for attention of Gary Cox.

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