Thank you for choosing the Allendale for your event

 

If your event/activity is open to the public, we can offer marketing assistance to support your own advertising, and we'll set up ticket sales if the event's ticketed. 

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​​Marketing assistance ​

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Image & print design - please read first

We're happy to use your digital image and print to help advertise your event, but there are a few requirements.

Please read more here. If an image isn't approved, we may not be able to use it on this website, TicketSource, social media, e-newsletter, Monthly Event Guides or TV screens, or put print on display, until it's amended. 

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Digital image

Please provide a good quality jpg or png event image (not pdf, please - won't display on website), and up to 50-60 words of copy, in a Word document or email. Include info about age suitability and any theatrical hazards, if appropriate.

 

Print

Please provide 2 x A4 posters and a quantity of A5 or A6 flyers, if you have them.​ You can supply further print but we may not always have room to display it

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Video

If your event or activity has a promo video, let us know and we'll link to it. ​​​​​​​

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Outdoor banner advertising

Read more here.

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We also distribute Allendale Newsletter (subscribe for free, here) and aim to include all events in the month ahead, and we produce a monthly What's On Guide that can be collected by visitors to the Allendale and from selected local libraries.

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Reception TV image display

For a small fee, we can display your event image on our Reception TV. We need a jpg or png, preferably in landscape but portrait will do. Usually displayed for a month before the event; longer periods available. (Please see Image & print design)

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Tickets​

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• We offer a professional ticket sales service, partnering with TicketSource

• We'll set up tickets and you'll be given the page address, to use in your publicity (you can also use theallendale.org/tickets, as a general address)

• Customers can book online directly via TicketSource, over the phone via TicketSource (0333 666 3366, except Best Ever Christmas Panto), over the phone to the Allendale (01202 887247) or in person at the Allendale

• Card payment accepted online and over the phone; card or cash in person at the Allendale

• We'll handle both your advance and on the door sales (on the door from 45 mins. before curtain up and for 30 mins. after) 

• Your event and tickets will benefit from the extra publicity, being listed on TicketSource

• For security and fraud prevention, only advance tickets sold through our TicketSource account are valid

(Fees apply - see below)​

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​What do we need to put tickets on sale?​

• ​A completed booking form, with event name, event date and start time.

• Your event image and some copy (important - see Image & print design)

• Required seating layout (if appropriate, including allocated or unallocated) and total number of tickets for sale.

• Ticket price(s), including any concessions etc.

• Any minimum/advised minimum age for entry.

• Info about strobe, smoke or other hazards used in the event.

• Any other relevant information requested.

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Ticket handling fees charged to the hirer/event organiser

​​6% admin fee on all tickets we sell for the event is charged to the hirer (contract-agreed theatre shows may be different; please enquire).

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Please note this policy, offered to customers with a disability or additional needs. Any such complimentary tickets would be drawn from your total tickets on sale:  

Carer/assistant ticket: if you're unable to access a ticketed performance without the support of a carer/personal assistant, we can usually offer a complimentary ticket for your carer/assistant. One complimentary ticket per paid ticket. Subject to availability. Complimentary tickets are not available online and cannot be issued retrospectively; please contact us before you make your booking: phone 01202 887247 or email info@theallendale.org​

 

Enquiries & submissions

Please send digital images & copy, banner frame enquiries and ticket sales enquiries/info to Gary Cox:  marketing@theallendale.org 

Please mark supplied print/banners for attention of Gary Cox.

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